Grand Miramar Resort

“Exceptional Family Stay at Grand Miramar – Highly Recommend! We took our adult children (ages 23, 28, and 30) to the Grand Miramar for a Christmas and New Year’s vacation, and it was spectacular. Despite being used to typical "all-inclusive" vibes, our kids loved the quiet pool areas and didn't mind being off the ocean one bit. The Service: The staff truly made our stay perfect. Alam, our concierge, went above and beyond for our entire trip, and Victor (Manager) was incredibly professional and accommodating. Special thanks to Alberto and the bell staff for their constant smiles and help with logistics, like getting to the local pharmacy. Dining & Drinks: Abel, Jesus, and Maria provided friendly, attentive service during breakfast and dinner. Since we spent most of our time at the pool, we kept Sergio, Oscar, and Edgar busy all day—they were fantastic and never missed a beat with our drinks! Key Highlights: Atmosphere: The views from the 10th-floor restaurant and pools are unmatched. Celebrations: We celebrated a New Year’s Eve birthday, and the team made the poolside celebration absolutely perfect. Tip for Future Guests: While the food was great, we might skip the all-inclusive package next time to explore more dinner options in town via Uber. We have zero complaints and are already planning our return. If you're looking for world-class service and stunning views, don't miss this resort!”

“Our two-week stay at the Grand Miramar was lovely. The location and view is amazing and we enjoyed the pools and restaurants. Their attention to cleanliness at the hotel, including the common areas and rooms were also appreciated. The breakfast was delicious and the servers and kitchen staff were friendly and accommodating. We also wanted to give a special shout out to the staff at the front. Salvador, Alberto, Luis and Mario were such a great first impression to the hotel. Their friendly smiles and great conversations made us feel special every day. We really enjoyed meeting every one of them. They were always willing to help with any of our questions or requests. The front desk was a bit of a challenge for us. When our room was not cleaned one day, they suggested we had left our "do not disturb sign" on the door, instead of them taking blame. Also, when my cousins checked out of their room next to ours, they were charged MXN $1000.00 for a broken wine glass, and when they objected to this charge it was brought down to MXN $250.00. After a long discussion, they did not have to pay this, but it left all of us with a bad taste. The staff at the front desk even told them (and I was there to witness this) that they would be charged if a glass was broken in the restaurant. As we stayed at the hotel longer than my cousins, I used cheap plastic glasses for the rest of my stay.”

“I stayed in Grand Miramar from 2/19 to 2/27, 2026. I was supposed to check out on 2/22, but my flight was cancelled due to the incident in Puerto Vallarta. The hotel staff took great care of guests and I feel safe and comfortable during my stay. I would like to highlight doorman teams and restaurant teams for their passion to guests and their calmness when facing uncertainties. In fact, I am impressed by the resilience and positivity of the entire city of Puerto Vallarta. They recovered quickly and welcome tourists as always. They use music and dance to overcome fire and smokes. I will think of Puerto Vallarta fondly.”